{"id":73,"date":"2024-04-17T05:54:36","date_gmt":"2024-04-17T05:54:36","guid":{"rendered":"http:\/\/www.blackcreek-flowers.com\/?page_id=73"},"modified":"2024-07-17T06:24:57","modified_gmt":"2024-07-17T06:24:57","slug":"returns-and-refunds","status":"publish","type":"page","link":"http:\/\/www.blackcreek-flowers.com\/returns-and-refunds\/","title":{"rendered":"Returns And Refunds"},"content":{"rendered":"

Returns and Exchanges with Black Creek Flowers<\/h2>\n

We\u2019re pretty sure you\u2019re going to fall in love with your Black Creek Flowers magazines and planners. But hey, we get it\u2014sometimes things don\u2019t go as planned. If you need to return something, here’s what you need to know:<\/p>\n

Need to Return Something?<\/h3>\n

First things first, if there\u2019s any issue with your Black Creek Flowers goods, drop us a line at hello@blackcreek-flowers.com. One of our team members will review your request personally. We aim to make you happy and keep you coming back, so returns are pretty rare for us. But on the odd chance that you need to, we\u2019ll work hard to find a solution that leaves everyone smiling.<\/p>\n

Our Return Policy<\/h3>\n

We always try to exchange goods when possible. If your magazines or planners arrive damaged or with a fault, we\u2019ll do our best to swap them out for you. We can\u2019t promise we\u2019ll always have the exact item in stock, but we\u2019ll go above and beyond to find a resolution that works for both of us.<\/p>\n

Do keep in mind that sale items, or those bought using a discount code, can\u2019t be returned.<\/p>\n

How to Return Your Item<\/h3>\n

Before sending anything back, double-check our return policy to ensure your return is valid.<\/p>\n

    \n
  1. Contact Us<\/strong>: Email us at hello@blackcreek-flowers.com within 7 days of receiving your order. Include your name, order number, and the item(s) you want to return. If the item is damaged, please attach a photo.<\/li>\n
  2. Review<\/strong>: We\u2019ll review your request and get in touch with you to organize return shipping if the return is valid.<\/li>\n
  3. Processing Time<\/strong>: Allow up to 10 business days for refunds to be processed. This timing depends on third-party payment methods and financial institutions.<\/li>\n<\/ol>\n

    Returns are at our discretion, and we reserve the right to deny returns that don\u2019t meet our criteria.<\/p>\n

    Exchanges<\/h3>\n

    Exchanges depend on item availability. We can\u2019t guarantee we\u2019ll have the item you want, but we\u2019ll make every effort to exchange it for the correct one. If you change your mind, we won\u2019t cover the shipping costs for the exchange\u2014you\u2019ll need to take care of that.<\/p>\n

    Terms<\/h3>\n

    Refunds will be processed using the original payment method only.<\/p>\n

    Damaged Goods<\/h3>\n

    If you receive a damaged item, we\u2019ll offer a replacement. If the stock is no longer available, you can either exchange it for another item or get a full refund (including shipping costs). However, items damaged due to normal wear and tear or incorrect use after delivery don\u2019t count as faulty or damaged for returns.<\/p>\n

    We\u2019re Here to Help<\/h2>\n

    Think of us like your friendly neighbor who\u2019s always there to help. If you need to return something, we\u2019re here to make it as smooth as possible. Just reach out, and we\u2019ll do everything we can to keep you happy. After all, happy customers make for a happy business!<\/p>\n","protected":false},"excerpt":{"rendered":"

    Returns and Exchanges with Black Creek Flowers We\u2019re pretty sure you\u2019re going to fall in love with your Black Creek Flowers magazines and planners. But hey, we get it\u2014sometimes things don\u2019t go as planned. If you need to return something, here’s what you need to know: Need to Return Something? 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